Privacy Policy

Effective Date: 10.07.2025

Sailing Services, Inc. (“Sailing Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.sailingservices.com, make a purchase, create a wholesale account, or interact with us in other ways.

1. Information We Collect

Personal Information:
We may collect information you provide directly, including:
- Name, company name, shipping and billing addresses
- Email address and phone number
- Payment information (processed securely by third-party providers)
- Account login credentials for site access

Automatically Collected Information:
- IP address and browser type
- Device type and operating system
- Pages visited, time spent on pages, and referral links
- Cookies and similar technologies used to enhance your browsing experience

2. How We Use Your Information

We use your information to:
- Process and fulfill orders and provide customer support
- Communicate about orders, quotes, and account information
- Manage customer relationships
- Improve our website, products, and services
- Send promotional emails or newsletters (if you opt in)
- Comply with legal and tax obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share limited information with trusted third parties who help us operate our business, including:
- Payment processors: Shopify Payments, PayPal, Fortis Merchant Services, Heartland Payment Systems
- Shipping providers: UPS, USPS, FedEx, and freight carriers
- Marketing and analytics partners: Google, Facebook, Instagram
- Email and CRM platforms: NetSuite, Shopify Email, or similar services

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to improve functionality and measure performance. You can adjust your browser settings to refuse cookies, but some website features may not function properly if you do so.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, loss, or misuse.

6. Your Rights and Choices

You may:
- Request access, correction, or deletion of your personal information
- Opt out of marketing emails at any time by clicking “Unsubscribe”
- Adjust cookie preferences in your browser

7. Data Retention

We retain your information as long as necessary to fulfill orders, maintain records for accounting purposes, and comply with legal obligations.

8. Links to Other Websites

Our website may contain links to external websites, including social media platforms. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Sailing Services, Inc.
80 NW 73rd Street
Miami, FL 33150
Email: info@sailingservices.com
Phone: (305) 758-1074

This Privacy Policy was generated with assistance from AI language tools provided by OpenAI.